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Frequently Asked Questions

How long will my order take to ship?

Please allow 3-5 days for processing time and 2-3 days for ship time.

What carrier do you ship with?

How much is shipping?


How will I know when you've added new plants?

Subscribe to our e-mail list here.

How much should I water my plant?

As a general rule of thumb, water when the top inch of soil is dry. For plant specific watering guides, check out our Care by Plant page.

I just received my new plant. Where should I put it?

Check out the lighting requirements on our Care by Plant page.

When should I repot my plant?

You should repot when your plant has become root bound. When you see a ton of roots sticking out of the bottom of the pot and they have no where else to go. Houseplants are dormant in the winter, so no need to replant then. We recommend the spring and summer.

Why don't some of your pots have drainage holes?

We like to offer a finished product that you can place anywhere in your home and not have to worry about leaking water or having to buy a saucer. If you follow the watering guides for your plant, it will thrive without drainage. If you would like to add a hole, our pots are easy to drill holes into the bottom of. 

Help! I have yellow leaves. What's going on?

Yellow leaves are usually a sign of over or under watering. Take a look at our Common Plant Problems page.

I'm new to the plant world. What should I get?

Check out our easy care collection here

I have more questions.

We are here to help. Send us an email at or fill out our contact form and we will be in touch!

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